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Whether your patient is adult, pediatric or neonatal, we are equipped to care for them with all the technology, medication and resources you would find in a hospital critical care unit. With our Critical Care Transport services comes a seamless level of hospital-quality care from the point of pick-up to the final destination. This gives the patient the best chance for recovery.

Our vehicles are equipped with:

• A full complement of emergency and advanced cardiac life support medications
• The capabilities of offering 12-lead ECG transmission, which allows physicians to determine whether the patient should be taken directly to the cath lab upon arrival at the destination hospital
• Ability to perform endotracheal intubations and ventilator management
• Trancutaneous cardiac pacing and defibrillation
• Cardiac monitoring
• Pulse oximerty
• Titratable vasoactive medications
• Non-invasive blood pressure monitoring
• Balloon pump management
• Continuous cellular phone communications to medical control

One Call Does It All

You can reach us around the clock by calling 1-800-949-2066. We'll handle everything from sending the vehicle to your patient, to arranging for a physician to receive the patient, if needed, and arranging for a bed or admission. Throughout the process we make communication one of our top priorities - not only with family members and patients, but with the referring team. Referring hospitals receive a follow-up written report on the patient's prognosis and outcome after they have received treatment at one of our facilities. We'll also handle all of the necessary paperwork required by health plans. As a result, the sending hospital is not required to guarantee payment upfront.

Our Service Area

Our vehicles are based at Novant's flagship hospitals: Presbyterian Hospital in Charlotte and Forsyth Medical Center in Winston-Salem. We can serve patients within 120 miles of either facility. While we routinely service the counties noted below, service is not limited to these counties:

North Carolina Counties: Alexander, Alleghany, Anson, Ashe, Burke, Cabarrus, Caldwell, Catawba, Cleveland, Davidson, Davie, Forsyth, Gaston, Gilford, Iredell, Lincoln, Mecklenburg, Montgomery, Moore, Randolph, Richmond, Rockingham, Rowan, Stanly, Stokes, Surry, Union, Watauga, Wilkes, Yadkin

South Carolina Counties: Cherokee, Chesterfield, Greenville, Kershaw, Lancaster, Richland, Spartanburg, York

Virginia Counties: Carroll, Grayson, Patrick

For More Information

To contact the Critical Care Transport team, call 1-800-949-2066.