Physicians that have privileges at a Presbyterian Healthcare facility can receive remote access to Novant's computer network. This will provide you with a secure way to get the patient information you need, when and where you need it - whether it is in your office, at home or on the road. Remote Access may help you improve the timeliness, effectiveness and efficiency of your patient care decisions and may enhance your practice's overall productivity.
Gaining Remote Access
Begin your request for access by clicking the link: 
After you have submitted your request, print, sign and fax the remote access agreement to the number at the bottom of the form within 14 days. An electronic copy of the agreement will also be emailed to you at the email address you provided.
Once the signed document is received, within ten days you will receive a remote access welcome packet in one envelope and a security device (FOB) in another envelope. The welcome packet will provide further details on how to access Novant's information systems.
Clinical Toolbox Services You Will Gain with Remote Access:
Once you have been granted access, you can log-on to the Novant information system as an "authenticated" user. This will be an entry point for you to use the following clinical applications and tools:
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Services Include
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Availability
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How to Get Access
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Physician Dashboard
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- A customizable portal into clinical systems including Invision - our inpatient information system.
- Ability to sort and view your inpatient census data.
- Links to other clinical applications/tools
- Access to online journals, research, and reference databases as provided through the Novant Health Libraries.
- Ability to link to your most frequently visited pages
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Any internal or external computer with internet access.
- You must have adminstrator rights to your computer.
- You must be able to load Active X and run Java applets.
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By default, all credentialed Novant medical staff have Dashboard access.
If you are unsure if you have access, you may contact the Medical Staff office at 704-384-4106, or if you are a PMG physician, please contact your practice manager.
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NetAccess (a.k.a. Invision)
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- Orders
- Lab Results
- Radiology Results
- Transcription Reports
- Pharmacy orders
- Patient demographics
- Patient insurance information
- Patient allergies
- Care provider information
- Ability to add/delete consults
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Any internal or external computer with internet access.
- You must have administrator rights to your computer.
- You must be able to load Active X and run Java applets.
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Medical Staff Office 704-384-4106
Credentialed providers are already set up to view patient data via Net Access. Password management is required. For assistance in logging in once you have your password, please contact the Novant IT Support Center at 1-866-9-NOVANT
Contact the Medical Staff Office to verify if you currently have this entitlement. If not, the Medical Staff Office can request it for you.
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| Mercury MD |
- Lab Results
- Radiology Results
- Transcription Reports
- Pharmacy orders
- Patient census information
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For physicians that make hospital rounds, information is delivered to your Smartphone or handheld PDA (personal digital assistant).
Data is updated via infrared synchronization, Wi-Fi updates, or remotely by internet sync if your Smartphone has IP access.
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Medical Staff Office 704-384-4106
Contact the Novant Handheld Device team at 1-866-9-NOVANT before purchasing a device to verify hardware requirements and network access to Mercury MD.
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| ESA - Electronic Signature Authentication |
- Ability to sign hospital dictated, transcribed reports.
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Available at Presbyterian Hospital, Presbyterian Orthopaedic Hospital, and Presbyterian Hospital Matthews
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Contact Medical Staff office at 704-384-4106
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| e-HIM - Electronic Health Information management |
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Ability to view scanned documents and sign transcription for current/former in-patients at Presbyterian Hospital Huntersville.
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Available onsite at Presbyterian Hospital Huntersville or remotely for PHH inpatients only
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Contact PHH Medical Records at 704-316-6678
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